Frequently Asked Questions

All bills are included! So that is gas, water, electric, internet and a TV license.

No pets are allowed.

As soon as you can make an appointment via email, phone, Instagram, facebook or visiting our office.

All houses have new locks every year to prevent previous tenants and others entering the premises as well as all bedrooms have locks.

We require a deposit of £250 which you shall receive back shortly after the end of the contract, we also require a parental guarantor.

Yes, you can check with Edge Hill University if you would like to find out more.

All houses are fully furnished except you will have to bring your own duvet for your bed.

All houses have Hoovers and you will have to bring your own kitchen utensils.

Contracts are for 48 weeks.

There is no phone access however there is internet in each property payed for by the landlord.

Yes.

Not unless a replacement tenant is found. Unfortunately, you and your guarantor are still responsible for the rent and all terms and conditions of the contract. These must be honoured until a suitable alternative tenant is found.

Yes.

This will depend on whether we decide to have construction work done to that house over the summer. You would have to check this.

No smoking is permitted inside the house but is perfectly fine in the garden/yard.

You must pay a one off summer retainer to keep your house and room. A new contract must be agreed and also signed for.

No, all housekeeping is done by the tenants.

This too varies whether the house is going to have work done to it.

No.

No. If your room requires decorating, we will undertake all painting and repairs.

Yes, we personally cleaned all houses ourselves to maintain standards.

Rent is paid in 3 instalments per year that coincide with term times and student finance dates.